British Airways Headquarters

  • Plc. Waterside PO Box 365, Harmondsworth, UB7 0GB, United Kingdom.
  • 1 800 452 1201
  • 24 Hours a day/ 7 Days a week
+1-877-261-5515
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The British Airways Headquarters, known as Waterside, is located in Harmondsworth near London Heathrow Airport in the United Kingdom. Serving as the airline’s main British Airways Headquarters, it oversees key business functions such as operations, customer service, finance, marketing, and strategic planning. Opened in 1998, the headquarters was designed to support collaboration and efficiency while reflecting British Airways’ commitment to innovation and excellence in air travel. Its close proximity to Heathrow Airport, the airline’s primary hub, allows for seamless coordination of domestic and international operations across its global network.

British Airways Headquarters Contact Information

British Airways Headquarters AddressHangar 5, Köpsvängen 22Building M, floor 6, 168 67 Bromma
Phone Number(For booking)000800 050 3215 (local calls)+44 8999 911094 (international calls)Monday – Saturday: 09:00-18:00
Phone Number (Trade Enquiries)000800 050 3214 (local calls)+44 8999 911093 (international calls)Monday – Saturday: 09:00-18:00
Phone Number (For delayed baggage)000800 050 3209 (local calls)+44 8999 911088 (international calls)Monday – Sunday: 09:00-20:00 IST
Phone Number(Travelling with Disability)000 800 050 3215 (option 5)Monday – Saturday: 09:00-18:00 (India Standard Time)
Email[email protected] 

British Airways Headquarters Services, Contact & More

Established In March 31, 1974
Parent CompanyInternational Airlines Group
AOC441
British airways Headquarters AddressWaterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom
HubsLondon-GatwickLondon-Heathrow
SubsidiariesBA CityFlyerBA EuroFlyer
Frequent Flyer ProgramExecutive Club/Avios
AllianceOneWorld
Fleet244
Total Destinations206
Key People for British Airways Sean Doyle (Chairman and CEO)Stephen William Lawrence Gunning (CFO and Director)
Official Websitehttps://www.britishairways.com/ 
British Airways Headquarters Contact number​1 800 452 1201
Headquarters Office Timings24 Hours a day/ 7 days a week

Visit Other Airlines Head Offices

British Airways Headquarters Passengers Services

Booking InformationIn-flight Assistance
Refund ProcessTravel Info
Online Check-inMember Clubs
Accessible Travel ServicesMissed Flight
Class TypesBaggage Allowance
Cancel FlightsGoods Transportation Services
PackagesSeats
Payment OptionsOnline Boarding Pass
Flight DealsFrequent Flyer
Route MapAccessibility
Business TravelUnaccompanied Minor Travel

Frequently Asked Questions

Where is the British Airways Headquarters located?

The British Airways Headquarters is located at Waterside in Harmondsworth, near London Heathrow Airport, United Kingdom.

When was the British Airways Headquarters opened?

Waterside officially opened in 1998 and has served as the airline’s main Headquarters office since then.

How Can I Contact British Airways Office?

You can Contact British Airways Headquarters at 1 800 452 1201.

How many employees work at the British Airways Headquarters?

Thousands of employees work at Waterside, supporting the airline’s global operations and business functions.